Everything you need to know about your Troxlly TX Series (Models: TX-15B to TX-50B). Find quick answers regarding sizing, installation, and app connectivity.
⚠️ Expert Sizing Advice (Read Before You Buy)
Q: Which TX model should I choose? (The 1.5x Rule)
A: Industry experts recommend selecting a system rated for 1.5x to 2x your actual pool volume.
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Why? A "perfectly matched" unit (e.g., a TX-25B for a 25k pool) must run at 100% capacity to keep up during hot summers, which puts maximum strain on the cell.
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The Benefit: By upgrading to a larger unit (e.g., a TX-40B for a 25k pool), you can run the system at lower output (e.g., 50%). This significantly extends the cell's lifespan, reduces pump runtime, and gives you extra power reserve for heatwaves.
Q: Will a larger TX unit over-chlorinate my pool?
A: No. You can easily lower the chlorine output (0–100%) using the control panel or Smart Life App. Running a large machine at low power is much more efficient than running a small machine at full power.
TX Series Sizing Recommendation Chart
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Pools up to 15,000 Gallons:
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Standard Choice: TX-15B
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✅ Pro Choice (Recommended): TX-25B
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Pools up to 25,000 Gallons:
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Standard Choice: TX-25B
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✅ Pro Choice (Recommended): TX-30B or TX-40B
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Pools up to 35,000 Gallons:
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Standard Choice: TX-30B
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✅ Pro Choice (Recommended): TX-40B or TX-50B
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Pools up to 45,000 Gallons:
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Standard Choice: TX-40B
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✅ Pro Choice (Recommended): TX-50B
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Pools over 50,000 Gallons:
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Standard Choice: TX-50B
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✅ Pro Choice (Recommended): TX-50B (Run at higher output)
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Installation & Setup
Q: Do I need professional installation for the TX Series?
A: The TX Series features a user-friendly design that supports DIY installation. However, if you are unfamiliar with pool plumbing or electrical work, we highly recommend hiring a licensed technician to ensure warranty compliance.
Q: Can I install the TX unit vertically or horizontally?
A: Yes, both vertical and horizontal installations are supported to fit your equipment pad. Please strictly follow the water flow direction sensor requirements noted in the user manual.
Q: Is a pre-filter required?
A: Yes. We strongly recommend installing a sediment pre-filter before the cell. This prevents clogging, improves performance, and protects the titanium plates from debris.
Smart App & Connectivity
Q: Can I use 5GHz Wi-Fi with the TX Series?
A: No. The TX Series hardware is compatible with 2.4GHz networks only. Please ensure your phone is connected to the 2.4GHz band during the initial setup.
Q: What if the app cannot find my device?
A: Please make sure the device is in Pairing Mode (screen shows "CoN" and Wi-Fi icon is blinking). Also, ensure you are standing close to the equipment during setup.
Q: Can I control the device remotely? A: Yes! Once the TX unit is successfully paired to your home Wi-Fi, you can control and monitor it from anywhere using your phone’s mobile data (4G/5G).
Salt Level & Water Chemistry
Q: What is the ideal salinity range for the TX Series?
A: TX Series systems operate best at 3000–4500 ppm. Staying within this range ensures optimal chlorine production.
Q: Why is the app's salt reading different from my manual test?
A: The app estimates salinity based on electrical conductivity, which fluctuates with water temperature. Always prioritize your manual test strip or liquid kit results for precise chemical balancing. The app reading is best used for monitoring trends.
Operation & Safety
Q: How do I switch between °C and °F?
A: Tap the "Unit" button on the physical control panel or switch the temperature unit directly within the Smart Life app settings.
Q: Can I swim while the chlorinator is running?
A: Yes. Saltwater chlorinators are safe to run while people are swimming. The system generates chlorine gradually and does not release harmful chemicals in bursts.
Maintenance & Warranty
Q: Do I need to clean the electrolytic cell?
A: The TX Series features Reverse Polarity Self-Cleaning technology to reduce calcium buildup. However, we recommend inspecting the cell every 3 months. If white scale is visible, clean it with a mild acid solution or vinegar.
Q: What is the warranty coverage?
A: We stand behind the TX Series with a comprehensive 3-Year Limited Warranty. Warranty coverage applies to manufacturing defects under normal use.