Contact TROXLLY Support

Contact TROXLLY Support

Contact TROXLLY support for help with installation, sizing, or warranty claims on your pool equipment. We respond within 48 hours.

Get in Touch with TROXLLY

We are here to help. Please direct your inquiry to the appropriate department below so our team can assist you as quickly as possible.

Customer & Technical Support
For help with orders, shipping, product setup, and troubleshooting.

  • Email: support@troxlly.com
  • Response Time: Within 24 business hours
  • Pro Tip: If you need technical assistance, please include your Order Number and clear photos of your installation. This allows our engineers to diagnose and resolve your issue accurately.

Business & Wholesale Inquiries
Interested in becoming an authorized TROXLLY dealer, requesting a bulk order quote, or press inquiries?

  • Email: info@troxlly.com
  • Response Time: 1-2 business days

Business Hours & Support

  • Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
  • Weekend: Closed
  • Phone Support: Not currently available. Please contact us by email or online form for the fastest support.

How Can We Help?

Whether you have a question or need to register a warranty, we're here to assist.

Industry-Leading Warranty

Enjoy a 3-Year Limited Warranty and lifetime expert support from TROXLLY.

Need Instant Answers?

Check our FAQ page for help with Sizing, Installation, and App Setup.