OVERVIEW
Welcome to TROXLLY! The terms "we", "us" and "our" refer to TROXLLY. TROXLLY operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). TROXLLY is powered by Shopify, which enables us to provide the Services to you.
Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. However, we do not warrant that the appearance or quality of any products will meet your expectations exactly as depicted on your screen. All descriptions of products are subject to change at any time without notice.
TROXLLY products, including but not limited to saltwater chlorinator systems, require electrical and plumbing connections. By purchasing our products, you acknowledge and agree that you are solely responsible for ensuring that the installation, operation, and maintenance of the equipment comply with all applicable local, state, and federal building, electrical, and plumbing codes.
We strongly recommend that all systems be installed by a licensed and qualified pool professional or electrician. TROXLLY shall not be held liable for any property damage, personal injury, pool surface damage, water chemistry imbalance, or equipment failure resulting from improper installation, unauthorized modifications, DIY errors, or failure to follow the provided user manuals.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. TROXLLY reserves the right to accept or decline your order for any reason at its discretion. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You represent and warrant that the credit card information you provide is true and you are duly authorized to use such credit card.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, images, graphics, and designs, are owned by TROXLLY. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works without our prior written consent.
SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS
You may be provided with access to third-party tools or links. We provide access to such tools "as is" and without any warranties. We are not liable for any harm or damages related to your access of any third-party websites or tools.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
TROXLLY is powered by Shopify. However, any sales and purchases you make in our Store are made directly with TROXLLY. You expressly release Shopify from all claims arising from your purchases and transactions with TROXLLY.
SECTION 9 - PRIVACY POLICY & FEEDBACK
All personal information we collect is subject to our Privacy Policy. If you submit feedback, reviews, or ideas, you grant us a perpetual, royalty-free license to use and publish such Feedback.
SECTION 10 - ERRORS AND PROHIBITED USES
We reserve the right to correct any typographical errors or inaccuracies at any time. You may not use the Services for any unlawful, malicious purpose, or to infringe upon our intellectual property rights.
SECTION 11 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL TROXLLY BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.
SECTION 12 - INDEMNIFICATION & SEVERABILITY
You agree to indemnify and hold harmless TROXLLY from any claims arising out of your breach of these Terms. If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be severed from these Terms without affecting the validity of the remaining provisions.
SECTION 13 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong. You and TROXLLY consent to venue and personal jurisdiction in such courts.
SECTION 14 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@troxlly.com.
Our contact information is posted below:
Trade Name: TROXLLY
Email: info@troxlly.com