Purchasing a saltwater chlorinator is a big step toward better pool care. But one step many pool owners forget—often to their own regret—is registering their product warranty.
If you’ve just bought a Troxlly saltwater chlorinator, here’s why registering your warranty is essential, and exactly how to do it.
Why Registering Your Warranty Matters
Registering your Troxlly chlorinator isn’t just a formality. It unlocks several important benefits:
- Full Warranty Coverage: Troxlly offers a comprehensive warranty of up to 3 years or 15,000 hours (whichever comes first). Registration ensures your eligibility is officially recorded.
- Faster Support: Should you ever need technical assistance or a replacement, having your unit registered means faster verification and response from our support team.
- Extended Support Notifications: Be the first to know about firmware updates, technical improvements, or compatible accessories designed for your model.
- Proof of Ownership: In case of disputes or insurance claims, having a registered serial number helps confirm your ownership and installation date.
What Happens If You Don’t Register?
Not registering your product can lead to:
- Delayed Warranty Claims: Without a registration record, you may be asked to provide additional proof of purchase, installation details, or other documentation.
- Limited Coverage: Some benefits may not apply or take effect unless your unit is officially registered.
- Missed Updates: You may miss important safety or performance-related notices regarding your device.
How to Register Your Troxlly Warranty
The process is quick and takes less than 2 minutes:
- Go to troxlly.com/support
- Fill out the Product Registration Form with:
- Your name and email
- Amazon order ID or purchase invoice
- Chlorinator model (e.g., TX‑30B)
- Serial number (if applicable)
- Hit Submit and you’re done!
You’ll receive a confirmation email verifying that your registration is active.
Need Help?
If you encounter any issues during the registration process, feel free to contact us directly at info@troxlly.com. Our team is always ready to help.
Final Thoughts
Registering your chlorinator isn’t just about activating warranty protection—it’s about building a direct support relationship with the brand behind your pool equipment. At Troxlly, we take customer support seriously, and registration is the first step in delivering that promise.
Ready to protect your investment?
Visit troxlly.com/support and register your product today.