TROXLLY Privacy Policy
We collect and use data responsibly to provide you with a seamless shopping experience. Learn how we handle information, cookies, and third-party tools in accordance with our privacy standards.
At TROXLLY, your privacy is important to us. We are committed to protecting your personal data and being transparent about how we collect, use, and share it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
When you interact with our website or place an order, we collect the following information:
- Personal identifiers such as your name, email address, shipping address, and phone number.
- Order details including products purchased and payment method.
- Browsing and device data such as IP address, browser type, pages viewed, and time spent.
- Information you submit via contact forms, surveys, or support requests.
- Cookies and tracking technologies, which help us analyze website traffic and improve user experience.
2. How We Use Your Information
We use your information to:
- Fulfill and manage your orders
- Provide support and respond to inquiries
- Improve our website, services, and product offerings
- Send order updates and marketing emails (only with your explicit consent)
- Comply with legal obligations and prevent fraud
3. How We Share Your Information
We do not sell or rent your personal information. We only share it with trusted third parties necessary to operate our business:
- Payment processors (e.g., Shopify, PayPal)
- Shipping providers (e.g., UPS, FedEx)
- Analytics and marketing platforms (e.g., Google Analytics, Klaviyo)
- Legal authorities, if required by law or for dispute resolution
4. Data Security
Your personal data is stored securely through encryption, access controls, and secure third-party systems. We follow industry best practices to protect your information from unauthorized access or misuse.
5. Your Rights and Choices
You have the right to:
- Access or correct your personal data
- Request deletion of your account and personal information
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
To make a request or raise a concern, please contact us at info@troxlly.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and we encourage you to review it regularly.
7. Contact Us
If you have questions about this policy or how your data is handled, contact us at: info@troxlly.com
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